Connecting Seniors with Essential Tech and Care Solutions
 


Watch our 1min welcome video to learn more...
 Watch a review from one of our clients... 

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Your privacy is our priority. All personal information submitted through our website will be kept strictly confidential. We will not share, sell, or disclose your information to any third parties without your explicit consent, except as required by law. The data collected will be used solely to provide you with our services and improve our offerings. By submitting your information, you agree to our privacy policy and terms of service.
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Paul Steinberg lives in North Caulfield, Melbourne (Australia) with his wife Rochelle and 5 gorgeous daughters and 2 sons-in-law. He has a double-degree from Monash University, Bachelor of Business (Accounting) & Bachelor of Computing (Information Systems). Paul worked for 20 years in his family business, building a thriving retail store chain. After a short sea change in Jerusalem, Paul received certification as a Minister of Religion and now provides general services to the Melbourne and Australian Jewish Community. He has served on the Academic Board of Monash University, was Vice-President of Monash Student Union, and served on various ethical standards committees to protect human rights. Paul is a conservative and a champion for justice and believes in a meritocracy.



What does RYE•Support do?

Senior and elderly individuals often require various types of assistance that can be effectively provided remotely through platforms like WhatsApp. Here are some common areas where remote assistance can be beneficial:

  1. Technical Support:

    • Setting up and troubleshooting smartphones, tablets, and computers.
    • Installing and configuring software and apps.
    • Managing email accounts and troubleshooting issues.
    • Helping with video calls and communication apps (e.g., Zoom, Skype, WhatsApp).

  2. Healthcare Assistance:

    • Setting up and managing telehealth appointments.
    • Assisting with online pharmacy orders and medication management apps.
    • Providing reminders for medication schedules.

  3. Daily Living Support:

    • Setting up and managing grocery delivery services and other online shopping.
    • Assisting with online banking and financial management.
    • Helping with calendar management for appointments and social events.

  4. Digital Literacy:

    • Teaching basic computer skills and internet navigation.
    • Providing guidance on safe internet practices to avoid scams and phishing.
    • Helping to set up and use social media accounts to stay connected with family and friends.

  5. Entertainment and Leisure:

    • Assisting with streaming services (e.g., Netflix, Hulu) and digital libraries.
    • Helping to download and use e-books and audiobooks.
    • Setting up and using online games and puzzles to keep the mind active.

  6. Home Management:

    • Guiding the setup and use of smart home devices (e.g., smart lights, thermostats).
    • Assisting with online maintenance services and scheduling repairs.

  7. Health Monitoring:

    • Assisting with the setup and use of health monitoring devices (e.g., blood pressure monitors, fitness trackers).
    • Helping to track and interpret health data.

  8. Document Management:

    • Assisting with scanning, storing, and organizing important documents digitally.
    • Helping with online form filling and submission.

  9. Communication and Social Connectivity:

    • Teaching how to use messaging apps like WhatsApp effectively.
    • Helping with the creation and sharing of multimedia (photos, videos).
    • Encouraging and facilitating virtual social interactions and group chats.

These services can greatly enhance the quality of life for seniors by making technology more accessible and by providing them with the support they need to navigate the digital world confidently.



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How can I get help now?

Use any of these methods to contact us immediately. You can use a PC/laptop but it will probably work best for you from a mobile phone. Click/tap any of these links to begin...

WhatsApp Chat

WhatsApp Voice Call

WhatsApp Video Call

Telephone Call

Email

SMS



WHATSAPP CHAT immediately:

WHATSAPP VOICE call immediately

WHATSAPP VIDEO call immediately

TELEPHONE call immediately

EMAIL immediately:

SMS immediately




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How often can I speak to RYE•Support?

Unlimited Access: You can contact RYE•Support as often as you need. We are here to help you with any issues or questions you have.

Scheduled Check-Ins: We offer regular, scheduled check-ins to ensure you are receiving the support you need. These can be weekly, bi-weekly, or monthly, depending on your preference.

Response Times: Our typical response time is within 24 hours for all inquiries or support requests.

Availability: Our support team is available Sunday to Friday, from 9 AM to 6 PM AEST. For urgent issues, we also offer emergency support outside these hours.

Feel free to reach out to us at any time for assistance!


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What are the costs involved?

Base Price
  • Base Price: $30 per day
    • Includes: Up to 1 hour of unlimited service each day.
  • Additional Hours:
    • Price: $40 per additional hour.
  • Emergency Support:
    • Price: $50 per emergency call outside regular hours.
  • In-Person Visits:
    • Price: $200 per visit (subject to availability).
Monthly Packages
  • Basic Plan: 
    • Price: $800/month 
    • Includes: 30 hours of service, unlimited access to email support
  • Standard Plan: 
    • Price: $1200/month 
    • Includes: 45 hours of service, priority phone support
  • Premium Plan: 
    • Price: $1500/month 
    • Includes: 60 hours of service, priority phone and video support, access to all resources
Annual Packages
  • Basic Annual Plan:
    • Price: $8,500/year
    • Includes: 365 hours of service (1 hour/day), unlimited email support.
  • Standard Annual Plan:
    • Price: $12,500/year
    • Includes: 550 hours of service, priority phone support, bi-weekly check-ins.
  • Premium Annual Plan:
    • Price: $15,000/year
    • Includes: 730 hours of service (2 hours/day), priority phone and video support, weekly check-ins, access to all resources and webinars.
  • Additional Benefits:
    • Discounted Rates: 10% discount on emergency support and in-person visits.
    • Priority Scheduling: Faster response times and scheduling for support requests.


For custom plans or additional details, please contact us directly. 

All hours offered are subject to the availability of our operators and service providers.



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Sign me up!

Please see the section about costs for further information and details about each package offering.




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Your privacy is important to us. All personal information submitted through this form will be kept strictly confidential. We will not share, sell, or disclose your information to any third parties without your explicit consent, except as required by law. The data collected will be used solely for the purpose of providing you with the services requested and improving our offerings. By submitting your information, you agree to our privacy policy and terms of service.